Return and Refund Policy
At Mrithika, we do not accept returns, exchanges, or refunds unless the product is received in a damaged condition.
Damaged Product Policy
If your order arrives damaged:
- A continuous unpacking video is mandatory, starting before opening the sealed package until the damaged item is clearly shown.
- Claims without a valid unpacking video will not be accepted.
- Please contact us within 24 hours of delivery with your order details and the unpacking video for verification.
If approved, a replacement or refund will be processed accordingly.
Thank you for shopping with Mrithika.
