By placing an order with Mrithika, you agree to the following:

• All orders are processed within 1–3 business days after successful payment.
• Delivery timelines may vary depending on your location and courier service.
• Prepaid orders only. Cash on Delivery (COD) is not available.
• Returns, exchanges, and refunds are not accepted unless the product is received in a damaged condition.
• For damaged products, a continuous unpacking video is mandatory, starting before opening the sealed package until the damaged item is clearly shown.
• Claims without a valid unpacking video will not be accepted.
• Damaged product claims must be reported within 24 hours of delivery with the order details and unpacking video for verification.
• If the claim is approved, a replacement or refund will be processed accordingly.

Thank you for shopping with Mrithika.